Acceptable Use Policy
Last Updated on
October 25, 2011
This Acceptable Use Policy (AUP) has been created by Granite Web to ensure the integrity, reliability and stability of the Granite Web network, associated networks and related services.
This AUP shall be effective from the time a service is initiated for the client, through to the time the service is ceased by either party. The client must ensure that the use of any service, product, or resource offered, provided, or controlled by Granite Web conforms to this AUP as well as Granite Web’s Terms and Conditions. The Customer will be held responsible for its direct use of Granite Web’s services, its systems, and any third-party use.
Granite Web may at its discretion modify this AUP at any time and in any way as and when it feels necessary.
Notification of changes or amendments to this document will be posted on the Granite Web website.
This Acceptable Use policy replaces any previous AUP or agreements that may have been previously made with Granite Web in any form.
The use of Granite Web’s services is deemed to be in agreement with this and the standard Granite Web terms and conditions, or other terms and conditions for service of a business operating under the Granite Web group of companies.
1. ACCEPTABLE USE
In addition to the other requirements of this AUP, the Service may be used only in a manner that, in Granite Web’s sole discretion, is consistent with the purposes of such Service. Customers should contact Granite Web if unsure of whether any contemplated use or action is permitted.
1.1 - The usage of Granite Web’s services must comply with current laws and regulations;
1.2 - Including but not limited to regulations pertaining to copyright, license agreements and patents
1.3 - Must adhere to rules and regulations in Granite Web’s Terms and Conditions
1.4 - Website Hosting Services
The following limits are designed to enable Granite Web’s web servers to operate at optimal efficiency therefore ensuring that all Granite Web’s clients receive the highest quality service possible:
- System Resources - Clients acknowledge that the web site hosting Service is provided on a multiple shared server environment and agrees not to engage in any activity that could overwhelm the server with heavy CPU, memory or network usage or that requires a disproportionate amount of the resources of the Granite Web Web servers, including without limitation, use of highly active CGI scripts or chat scripts.
- Security - It is the Clients responsibility to ensure that cgi scripts, any executable files or dynamic scripts uploaded to the Granite Web Web Servers are configured in a secure manner.
1.5 - Database Hosting Services
a) System Resources - The Client acknowledges that Database Service is provided on a multiple shared Database server environment and agrees not to engage in any activity that could overwhelm the Database server with heavy CPU, memory or network usage or that requires a disproportionate amount of the resources of the Granite Web Database servers, including without limitation, execution of untested or badly written Database queries.
2. UNACCEPTABLE USE
By way of example, and not limitation, the following sections outline activities that are expressly prohibited. The service shall not be used to post, transmit, re-transmit or store material which, in the judgment of Granite Web:
- Violates local, state, federal, foreign, or International Law;
- Could be considered threatening, obscene, indecent, defamatory, threatening or that otherwise could adversely affect any individual, group or entity.
- Deceptive or fraudulent practices.
- Any activity infringing on the intellectual property rights of others, including, but not limited to, copyrights, trademarks, service marks, trade secrets, patents. Actions that restrict or inhibit any Person, whether a customer, Granite Web , or otherwise, in its use or enjoyment of any Granite Web service.
- Advertising, transmitting, or otherwise making available any software, program, product, or service that is designed to violate this AUP, which includes the facilitation of the means to spam, initiation of pinging, flooding, mailbombing, denial of service attacks, and piracy of software.
- Sending unsolicited bulk messages (spam), via any means, including, but not limited to, email, instant messenger services, and newsgroup postings. Granite Web reserves the right to determine in its sole discretion and based on the information available what constitutes spam as well as what measures are necessary in response to spamming complaints.
- The engagement of Granite Web services to promote deceptive and or illegal marketing practices, products or services.
Connecting to IRC (Internet Relay Chat) services from within the Granite Web or associated networks.
2.1 System and Network:
- The deliberate transmission of computer viruses, worms, trojan software, or other malicious programs.
- Interfering with, disrupting, or denying service including, but not limited to, using any technique to intentionally degrade or disable the delivery of any legitimate data (e.g. denial of service attacks).
- Attempting to gain unauthorized entry to any site or network including, but not limited to, executing any form of network probing, monitoring or other information gathering on the Granite Web or a third party site or network.
- Attempting to circumvent host or user authentication or other security measures of any host, network or account.
- Maintaining an Open Email Relay/Open Data Relay or allowing any data to be sent through one's system by an unrelated third party, including, but not limited to, via open email gateways and open proxy servers.
- Manipulate or bypass Granite Web’s usage limits.
- gain or attempt to gain access to a service or services not provided by Granite Web this includes but is not limited to console, command line or shell
- uploading and or use of a file system manager of any description that provides the ability to access files outside of your allocated website space.
2.2 Mail Server Facilities:
- Sending unsolicited mail messages.
- Harassment including, but not limited to, language, frequency or size of messages.
- Unauthorized use, or forging, of mail header information.
- Solicitation of mail for any other E-mail address other than of the poster's account or service with the intent to harass or to collect replies.
- Creating or forwarding "chain letters" or other "schemes" of any type.
- Use of unsolicited E-mail originating from within Granite Web’s network, or networks of other Internet Service Providers, on behalf of, or to advertise any service hosted by Granite Web , or connected via Granite Web’s network.
- Posting the same or similar messages to large numbers of newsgroups ("Newsgroup spam").
- Posting excessive numbers of identical or similar messages to any number of newsgroups from Granite Web’s network or networks of other Internet Service Providers on behalf of, to advertise, any service hosted by Granite Web or sites hosted within, or via Granite Web’s network.
- Posting chain letters of any type.
- Posting encoded binary files to newsgroups not named for that purpose.
- Cancellation or superseding of posts other than your own.
- Forging of header information of the poster's account or service.
3. ADDITIONAL OBLIGATIONS
3.1 Bulk Email:
Bulk email must provide recipients with an easy and effective mechanism for removal from bulk email lists. The source of the addressee's address must be included in each bulk email message. Senders of bulk email must take effective steps to confirm that the actual owner of each email address on a list has agreed to receive bulk mailings from the sender before sending email to that list. The utilization of web server SMTP services for the use of sending bulk emails is expressly prohibited.
3.1(i) - Comply with any instructions or requests made by Granite Web with regard to the hosting of a particular website (s) domain name or other service in a timely fashion.
3.2 - Password Protection:
The Customer is responsible for protecting passwords and for any authorized or unauthorized use of its systems and/or networks. All actions resulted from passwords being compromised will remain the sole responsibility of the Customer.
3.3 - Content Protection:
The Customer must provide appropriate protection to prevent minors (persons under 18 years of age) from accessing any unsuitable material published via any Service.
3.4 - Content Ownership:
The Customer is responsible for all content or information residing on, obtained or transmitted via the Service.
3.5 - Vulnerable Systems:
Granite Web reserves the right, without prior notice, to perform vulnerability tests on systems residing on its IP address range, which may be allocated for Customer use. The purpose of such testing includes, but is not limited to, testing of mail servers or proxy servers for unrestricted third party relaying. Granite Web will employ all reasonable efforts to ensure that such testing
1.will be non-intrusive in nature, and
2.will not adversely affect Service provided to Customer or compromise the security of Customer's network.
The Customer is responsible for correcting any system vulnerability upon notification. Customer must terminate operations of a known compromised system.
3.7 - Service Provided Equipment:
Customer is responsible for any modification of, alteration to, or other tampering with any hardware provided with the Service.
4. AUP ENFORCEMENT
4.1 Violation of this AUP may subject Customer to international, federal, and/or state civil and/or criminal liability. Customer activity that facilitates a violation of this AUP by any party constitutes a violation of this AUP by Customer.
4.2 Granite Web reserves the right to immediately, and without prior notice, filter, block, suspend, and/or terminate access to the Service at any time for any conduct that Granite Web , in its sole discretion, determines violates, or may violate, this AUP and/or Terms and Conditions or is otherwise harmful to Granite Web’s interests or the interests of others.
4.3 If access is terminated, Granite Web , in its sole discretion, may refuse to accept all new E-mail sent to the terminated E-mail address and delete all or part of Customer's data stored on Service.
5. THIRD PARTY COMPLAINT PROCESS
5.1 If Customer, or the public, wishes to notify Granite Web of a potential violation of this AUP they should do so by submitting our online contact form. Granite Web will review such communication as quickly as possible and take action as deemed appropriate by Granite Web