Service Information
Overview
Small Business Plans & Pricing
Corporate Plans & Pricing
Why CSC-Commerce?
Features for New Merchants
Features for Current Merchants
Features for Web Designers
Full Feature List
Payment Gateways
Automated Migration Service
Comparison Shopping Engines
International Checkout
Value-Added Services
Partners & Integrations
 
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Next Steps
Chat Online with a Sales Agent
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Current Features

Below is an exhaustive list of all features included and/or available with your CSC-Commerce subscription:
 
General
  • Complete ready-to-use web store package
  • Web-based store configuration
  • 100% Open source code
  • Intuitive administration panel
  • Bulk uploading of categories, products and images
  • Full import and export of product/user/order/language databases in CSV format
  • No programming knowledge required for store setup

Localization
  • Translated into 8 languages (some translations are partial)
  • Easy addition of new languages
  • Configurable currency symbols
  • Configurable measurement units
  • Configurable list of countries/states/provinces
  • Ability to switch date and time formats

SEO (Search Engine Optimization)
  • Search Engine Friendly URLs
  • Custom meta keywords and description for product, category and content pages
  • Automated data feeds export to comparison shopping sites
  • Google Site map generation
  • Breadcrumb trail

Design & Layout
  • 100% template driven storefront and admin panel
  • Easy integration to match current design
  • Fully customizable design & layout
  • Extensive usage of AJAX technologies, minimizing screen refreshes
  • Category/product thumbnails and detailed images
  • One-page checkout
  • Design blocks
  • Visual language variables editor
  • Catalog page
  • Mini-cart available on all pages
  • Addition of custom content pages via administration interface
  • Built-in template editor
  • Changing storefront and admin logos via administration interface
  • Debug console: displays a tree of templates for all pages

Product Catalog
  • Product cloning
  • Unlimited category nesting
  • Bulk product/category management
  • Ability to assign products to multiple categories
  • Featured products list and cross selling
  • Digital delivery system
  • Configurable products
  • Quantity discounts
  • Discount coupons
  • Membership based access to every category

Product Details
  • Unlimited product options w/optional surcharges
  • Various display types for product options
  • HTML enriched product descriptions
  • Related products list
  • Customers also bought list
  • Unlimited product images
  • Product large image popup

Marketing & Promotion
  • Affiliate ecommerce program
  • E-mail/postal gift certificates
  • Product filters
  • RMA (Return Merchandise Authorization)
  • Featured/Related products, cross selling
  • Ability to set up variety of promotions
  • Product reviews and ratings
  • Gift Registry wish list
  • One-page checkout
  • Bestsellers
  • 'Send to friend' feature
  • Reward points addon
  • Ability to add tags
  • Polls

Merchandising/Inventory
  • Full product stock control
  • Low-stock notifications
  • Wholesale trade
  • Ability to set minimal order amount
  • 'List Price' and 'Our Price' options
  • Enabling/disabling product inventory control
  • Extended import/export of product database

Shipping & Tax
  • FedEx, USPS, DHL, Australia Post & Canada Post real-time calculations
  • Customizable shipping surcharges
  • Unlimited custom delivery methods
  • Unlimited custom-defined destinations
  • Shipping restriction by location
  • Free shipping option
  • Drop shipping
  • Flexible shipping customization (based on the number of items, weight or order amount)
  • Customers can choose delivery methods
  • Customizable tax calculation
  • Product-specific taxes
  • Tax exempt feature

Payment Gateways & Methods
  • Full list of offline payment methods: Checks, purchase orders, phone orders and others
  • Real-time credit card processing: 50+ integrated payment gateways
  • Ability to create new payment methods

Web-Based Backoffice Area & Administrator Management
  • Easy and quick addition of multiple items (products, categories, static pages, etc)
  • File browser and template editor use AJAX technologies
  • Ability to configure every aspect of ecommerce site in real time
  • Integrated database backup/restore tool
  • Flexible organization of webshop informational part
  • Unlimited number of admin accounts
  • Multiple levels of administrative access
  • Ability to act on behalf of other users
  • Ability to collect statistical data
  • IP-based access restrictions
  • Integrated webmail system
  • SMS notifications

Customer Care
  • Integrated configurable store search
  • Search filters
  • Password reminder for customers
  • Customers can view order history
  • Customer memberships and special pricing
  • Membership based access to the informational part of the store
  • 'Continue shopping' and 'Clear cart' buttons
  • Printable invoices
  • 'Wish list' feature
  • 'Feature comparison' option
  • Customer can edit product options directly in the cart

Repeat Customer Accommodation
  • Shopping cart content is stored in database
  • Each customer can have unlimited number of profiles
  • Registered customers can edit their account details at any time
  • Registered customers can view their order history

Reporting & Statistics
  • CS-Cart Sales Reports including: Orders, Top Customers, Top Categories, Top Products, Top Payment Methods, etc...
  • CS-Cart Visitor Statistics Reports. The reports include user environment of your store visitors, geographical location of your audience and their language preferences, referrers to your web store, visited pages, search statistics, etc.
  • AWSTATS Visitor Statistics Reporting
  • Webalizer Visitor Statistics Reporting
  • MRTG (Multi Router Traffic Grapher) bandwidth usage reports
  • Raw Log File Download Access
  • Google Analytics Integration including conversion tracking

CS-Cart Security
  • Full HTTPS/SSL support
  • Secure HTTPS/SSL administrative access
  • Secure HTTPS/SSL checkout, login and customer profile pages
  • Customer passwords are MD5 encrypted in database
  • Password-protected administrative access
  • Automated periodical requests for administrative password changes
  • Passwords are always checked for security

Hosting/Security/Backup/SSL
  • Hosted in an industry-leading data center facility
  • Industry Leading cPanel Hosting Control Panel for full control of your hosting account (Manage Email Settings, view log statistics, Manage files with built-in file manager)
  • SPI Firewall
  • Intrusion Detection System
  • Brute Force Protection System
  • Daily Rootkit & Malware scanning
  • Server Security Hardening
  • PCI Compliance Testing
  • RAID Redundancy
  • Self-healing feature for all key server services
  • FTP and SFTP access
  • RapidSSL SSL Certificate
  • On and off-site backup of your site performed nightly

Data Center Features

Our data center features the following features:

  • 32,000+ Square Ft. Secure Facility Established in 2005

  • SSAE-16 Audit Compliant Facility (see details)

  • Connectivity: Providing the highest quality Internet connectivity and performance is our top priority. Our data center is connected through premium Tier-1 bandwidth providers, ensuring minimal latency and fast connections to all points of the global internet. We are proud to feature direct connectivity with AT&T, Verizon, Sprint, Savvis and Level3. Our aggregate connectivity reaches an astounding 8,500+ networks just a single network away from our uplinks!!!

  • Security: Data center access is strictly limited to technical staff. Electronic security systems control data center access and are accompanied by a full compliment of motion detecting security cameras which monitor the entire facility. Our Data Center facility external walls are reinforced poured concrete. It is a fully managed facility, which means there are level 3 technicians on site 24 hours per day, allowing incident response times to be kept to a minimum.

  • Power: Our power systems feature extensive fault tolerance and resilience at every layer. Incoming service is routed underground to a dedicated on-site transformer. This system routes to our automatic transfer switch which monitors power quality, and automatically transfers to our emergency generators in the event they are needed. Each facility is also protected by one or more uninterruptible Power Supplies (UPS), featuring redundant battery cabinets and full maintenance bypass cabinets allowing for service and upgrades without interruption of power to our servers. Liebert Precision power distribution units handle final power transformation and distribution to racks, ensuring clean consistent power to data center equipment. There are multiple emergency generators waiting on standby, featuring over 24 hours of autonomous runtime before requiring refueling. Each generator is test run at least once a week to ensure they are ready in the event they are needed. Generator power is activated automatically in the event of a utility failure by the transfer switch. The data center load is maintained by the UPS units with at least 15 minutes of capacity, however this is not necessary as the generator is active and up to speed within 10 seconds of a power failure.

  • Cooling: Environmental processing systems include redundant Liebert Precision 22 ton up flow air conditioning units. Temperature and humidity are precisely regulated year round to ensure optimal equipment reliability. Each unit contains independent compressors and cooling loops to further enhance fault tolerance and reliability. Air filtration systems actively remove foreign particulates from circulation and cycle the entire data center air supply in a matter of minutes.

Email
  • Antivirus and AntiSpam
  • IMAP or POP3 access
  • Horde and Squirrelmail Webmail programs
  • Domain Keys and SPF configured for all domains for improved deliverability and RFC compliance
  • Forwarders
  • Auto-Responders

Support
  • Free US-based technical support M-F 9AM - 5PM EST
  • Support available via Phone (Call-back support), Live Chat, Email and our Online Support Ticket System
  • Online reference guide and knowledge base
  • Getting started Wizard and Video Tutorials for your cPanel hosting control panel

Update
  • CS-Cart developers are constantly working to improve our solution with enhancements, new features and
    new add-ons
  • Updates are released several times per year
  • All updates are handled by CSC-Commerce support staff
  • Updates are coordinated with the client to minimize any possible service interruptions

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