|
|
|
|
 |
Current Features for Spring Release 2010 (Version 5.2.1)
- 100% template-based system
- Fully customizable design & layout
- Built-in template editor: preview, edit and restore templates
- Also edit templates in Dreamweaver or another W3C/XHTML compliant WYSIWYG editing program
- Add and edit static web pages using the built-in WYSIWYG (What You See Is What You Get) editor and Content Management System
- Specify where to display links to your pages in Help/Info section of sidebar and/or footer of all pages
- Cascading Style Sheets allow you to change styling of your pages with ease
- Built-in spelling and grammar check feature through Spellchecker.net
- Built in editor for all error, label and text messages on all storefront pages
- Search Engine Optimized design by Granite Web's own marketing expert
- Pages can be indexed by all major search engines
- Global META tags definable to appear on all storefront pages
- META tags definable for Homepage
- META tags definable for every category
- META tags definable for every Manufacturer
- META tags auto-generated and SEO optimized for every product
- Title tags auto-generated for all storefront pages
- Inside referring URL stored with each order
- Outside referring URL stored with each order
- Advanced Shipping Promotions and "Current Promotions" page in storefront
- Homepage Promotions
- Option to display AddThis social media toolbar on product detail pages
- Automatic sending of product review request emails
- Integrates with any email marketing software or system
- Automatic sending of personalized product review request emails
- Advanced Email List Export allows exports using criteria:
All Customers,
Customers subscribed to select E-mail List(s),
Customers customers that have NOT placed any orders yet but have registered with your store,
Customers that have placed a minimum # of orders containing products from manufacturers(s) for a certain date range,
Customers that have purchased a minimum $ amount of products from manufacturer(s) for a certain date range,
Customers that have purchased a minimum quantity of a certain product(s) for a certain date range,
Customers that placed orders using Coupon Code(s). Also you can filter your list export by Registered, Anonymous and Email-Only subscribers
- Limit the minimal order amount
- Display % or $ amount savings from list price on product listing and/or product detail pages
- Advanced Coupons (Site, Category, Manufacturer, Product, Buy_ Get_ for _ discount)
- Gift Certificates (can be enabled and can be configured for delivery via email or postal mail)
- Membership levels & membership level discounts
- Quantity purchase discounts
- Sitemap Generator with auto-resubmit option for various search engines
- Shopping Site Export (export products to any/all shopping sites)
- Categories 2 (Assign and display a secondary category listing for products)
- Bestsellers
- Other Purchases
- Related Products
- Competitor Pricing (Track competitor URLs and prices for each product)
- HTML Catalog (generate static version of your entire product catalog, requires dedicated account)
- HTML Sentences (define custom code that can be shared by multiple products)
- iShopUSA International Checkout (accept international orders through i-shop)
- Product Benefits (complimentary to product features, this adds an additional section for product benefits)
- Product Groupings (define a group of similar products to display on product detail pages, typically to display other colors)
- Shop By Price (define price ranges allowing customer to view products in each defined price range)
- International Checkout (accept international orders through International Checkout)
- Define custom third-party tracking code to display on transaction receipt page based upon referring URL. Includes the ability to auto-populate certain values within the code for Order#, Total, Shipping, Handling, etc... This feature is also useful for displaying review form code for shopping sites or for displaying special promotions
- HTTPS Authentication System for Backoffice
- Feature Rich Administrator Management System
- Advanced user level permissions access assignment allows you to specify each backoffice section that a user can access
- Configurable user preferences for Dashboard display, Reminders, Login info, System Warnings, Orders search defaults, Message Center and Reporting defaults
- Unlimited number of administrator accounts
- Active Sessions panel shows all users logged in to the backoffice, visible at all times
(great for multiple administrator sites)
- Settings area provides designated users with access to over almost 400 settings
- Login History Tracking
- All changes are real-time
- View/edit Login info
- View/edit membership settings (if membership feature is enabled)
- Login history tracking
- View/Edit address book records
- View/edit Mailing List subscriptions
- View entire order history for customer
- Print any orders in order history
- The ability to enable/disable the Web Site, TaxID / Business ID fields in address forms
- View or add "Watch List" status
- Message center for managing most customer correspondence
- Manage all customer messages in one central location
- View and Reply To customer messages
- Advanced message search
- Built in Trash feature with auto-deletion of inactive message threads after _ days
- Display of count for unread and un replied-to messages appears on all backoffice screens
- Built-in Anti-Spam features reduce message center spam
- Built-in bulk submission blocking mechanism
- Built in temporary IP address blocking of spammers
- Built-in and customizable spam word database
- Built-in CAPTCHA (Completely Automated Public Turing Test To Tell Computers From Humans) option to help reduce spambot submissions
- Built-in spelling and grammar check
- Configurable contact form captures leads to message center
- Configurable departments for message handling
- Definable subjects which route each message to the appropriate department
- Configurable mail merge templates for sending of custom "canned" responses to common questions
- View all message center customer correspondence when viewing or editing a customer record
- Built in WYSIWYG editor for writing messages
- Fields for: SKU, ManufacturerID, name, description, price, list price, etc ....
- Product Detail page option to display each section as a tab or a section
- Quick-Add New Product feature allows quick adding of products with only the required data fields
- Duplicate product feature allows you to copy a product for fast entry of a similar product
- Global product features: categorize & assign reusable product features
- Product features: enter product features individually or select them from global product features, bookmark global product features for faster entry
- Global product options: categorize and assign reusable product options
- Product options: enter product features individually or select them from global product features, bookmark global product features for faster entry
- Set sale status (sell on the web, do not sell, currently unavailable, etc ...)
- Unlimited number of products
Unlimited number of categories & category nesting
- Various subcategory display formats to choose from. Custom subcategory templates can also be defined
- Subcategory display can be hidden for certain categories
- Members-only categories can be defined
- Manufacturer list management: entry of name, description, URL, image, and META information for each manufacturer
- New products assignment for every category and manufacturer allows simple designation and management of new products, new products are displayed with a "New" graphic
- Set the
number of days to display a product as new and have it automatically update after a specified number of days
- Featured products assignment for home page, all categories, and all manufacturers
- Related files & informational documents
- Add multimedia clips to your products
- 1-click enable/disable product categories
- Site search displayed on all pages. Visitors can also select to search within current category or from available manufacturers
- Advanced search for much more specific product results
- Unlimited product options/variants/properties w/optional "price modifiers" (option has an added price associated with it)
- Extra fields for products allow you to define your own fields.
Extra fields can be configured as results filters to display on storefront results pages to filter by that field (example: Color, Size, Gender). Optionally, filters can be displayed selectively for certain categories or manufacturers
- HTML-enriched product descriptions (optional)
Image upload/URL entry for thumbnail, detail, extra large, and color/texture swatches, additional images can be uploaded/entered in "other views" field
- Option to have the system automatically create all and optimize your images (thumbnail, detail, extra large) for the web upon upload
- Unlimited price levels can be defined for each product for each membership level
List a product in unlimited categories
Integrated basic product inventory management
- Low quantity warning and email notification
- Built in spelling and grammar check for product description
- Configurable weight/dimension measurement units
- Categories can be configured to display in Bold, Italics or a special color
- Categories can be configured to only display for certain membership levels (if memberships feature is enabled)
- One of the most comprehensive and feature-rich order management systems in the industry
- Status can be set for both the order AND each line item in the order
- Customizable order e-mail notifications/invoices
- Advanced Order Search
- Manual Orders feature for taking phone orders
- Estimates feature allows you to generate estimates quickly with limited data entry required. Especially useful for handling phone inquiries, estimates can be searched, archived and emailed to clients just like orders. Once an estimate has been approved, it can be converted to an order at the click of a button
- Orders archive feature
- Printer friendly version of order invoice
- Fraud flagging and special display for orders
- Split orders to allow moving of backordered items to a separate linked order
- Option to send order status update when updating an order or multiple orders
- Merchant Notes can be defined for each order with option to display merchant notes in orders listing
- Customer Notes can be defined for each order with option to include the note in the order status emails
- View/edit Referrer URL info for each order
- Manually enter discounts, coupon discounts and coupon codes for each order
- Duplicate ordered products within an order
- Add products or gift certificates to an order
- Perform address lookup and/or reverse phone lookup for billing and shipping address for each order
- Add customer to "Watch List" from order screen
- Print view for one or multiple selected orders
- Customizable sales tax calculation based upon Country or State or County
- Product-specific taxes (optional)
- Configurable tax rules allow you to apply Country, State or County taxes to Products Subtotal or
(Products Subtotal - Discounts & Coupons) as well as shipping and/or handling
- Accept payments in any currency
- Support for up to two different currencies Automatic currency conversion
- Real-time credit card processing through Authorize.net secure gateway
- Batch processing feature for Authorize.net allows you to verify all orders before they are sent for processing, and then upload a batch file to Authrize.net. Once all orders are processed, you can then import the orders back into Granite Commerce and auto-email all customers with the updated payment status (paid, declined). This feature can save a busy merchant literally hours of time each day.
- Manual (offline) credit card processing
- Configurable credit card types list: Credit Card, Gift Certificate, Phone Ordering, Fax Ordering, Money Order, C.O.D., Purchase Order, Personal Check, Business Check, Wire Transfer, Government Check, Traveler's Check
- Configurable text instructions display for each payment method
- Each payment method can be enabled/disabled
- States and Countries can be added, enabled/disabled
- Real-time UPS, FedEx and USPS shipping calculation using XML API for each carrier and rates are based upon your account
- Each available shipping method for each carrier can be enabled/disabled
- The ability to define a manual shipping methods as a backup for a real time shipping method. This "backup" method will auto-enable if real time lookups fail
- The ability to define the order to display your shipping methods
- Unlimited number of custom-defined shipping methods using flat fee, per lb. fee, % of items total fee or per-item fee shipping calculation. An applicable min/max weight or min/max Order Subtotal can also be defined
- Handle international, domestic and local shipping
- Restrict shipping by location
- Allow your customers to choose shipping method and generate shipping estimates in real time (U.S. destinations only)
- The ability to define handling fees for shipping methods
- Configurable option for how to calculate handling fees (Combine shipping-method-level handling fees or Combine shipping-method-level and product-level handling fees)
- Intuitive navigation
- Anonymous Checkout allows visitors to place orders without creating an account. They will have the option to register at the end of the checkout process
- Express Checkout allow customers the option to place orders in fewer steps
- Abandoned cart tracking and auto-email to visitors that have entered their email address on your site
- Order Tracking without login (visitor enters Lastname, Zip and Orderid)
- Option to display Product Detail page sections as tabs
- Product Zoom feature can be enabled for the product detail page. When enabled, when a visitor mouses over a sector of the product detail image, the corresponding sector of the extra large image will be displayed to the right of the product detail image
- Category images, custom category HTML, and custom templates can be defined for each category
- Product options can be changed from the shopping cart page
- Option to display product detail image when visitor mouses over product thumbnail image
- Configurable to display only parent category or parent and child categories on click
- Display Recently Viewed products at tha bottom of certain or all storefront pages
- Side-bar "mini-cart" viewable on all pages
- Shop by manufacturer - configurable as either a display box of links or a drop down menu, both items would pull up product listing page for the manufacturer selected or clicked, including manufacturer logo
- Product listing sort feature sort products by various criteria which can be defined in settings
- Wish List feature allows items to be saved to a favorites list and copied to their shopping cart at a later time
- E-mail Me When Available feature allows customers to request an email when a product that's currently unavailable becomes available
- Email-Only signup form with double opt-in functionality
- Display links to all related categories (all other categories that a product is assigned to) as a section or tab on the Product Detail page
- Real time order tracking and status-based email notifications
- When registered, customers can store addresses for use on future orders and edit addresses once logged in to their account
- Password reminder feature for customers
- Multiple customer membership types with unique pricing for every membership type
- Login access to membership pricing
- Printer friendly version of order invoice
- Secure "Your Account" area where customers can view orders history, send messages to merchant, update their login info, edit their address book, update their email subscriptions, view their Wish List, manage E-mail Me When Available Requests
- Shopping cart page presents customer with final estimate prior to checkout
- Option to display the cart page when an item is added to cart or to redirect back to the product
- International Checkout feature for international customers
- Coupon entry form on shopping cart page
- The ability to auto-add a coupon to the shopping cart via a link/URL
- Help Information section allows customers to see links to pages you define in the built-in CMS system
- Contact form allows customers to submit messages that are auto-routed to the appropriate department via the built-in messaging system. If customer is logged in, the messages will automatically show up under their customer record
- Advanced product export and import system
- Import base product data (name, price, cost, description, etc...)
- Import Global Product Options
- Import Product Options
- Import Global Product Features
- Import Product Features
- Import Global Product Benefits
- Import Product Benefits
- Import Related Products
- Import Products Options Exceptions
- Unique image import feature allows you to batch upload images and then have them auto-assigned during your product import. This can literally save you hours of time!
- Export base product data (name, price, cost, description, etc...)
- Export Global Product Options
- Export Product Options
- Export Global Product Features
- Export Product Features
- Export Global Product Benefits
- Export Product Benefits
- Export Related Products
- Export Products Options Exceptions
- Export and import orders and order items
- Ability to email customers order status update email upon orders import
- Configurable Dashboard/homepage for display of:
- System Warnings
- Orders for: today, this week, and this month
- Manufacturer Sales for: today, this week, and this month
- Top _ Selling Products for: today, this week, and this month
- Top _ Customers by Purchase Total for: this month, last 6 months, and this year
- Top _ Customers By Purchase Frequency for: this month, last 6 months, and this year
- New vs. Repeat Customers Activity
- Built-in "Reminders" feature for scheduling of reminders
- AWSTATS Visitor Statistics Reporting
- Webalizer Visitor Statistics Reporting
- MRTG (Multi Router Traffic Grapher) bandwidth usage reports
- Raw Log File Download Access
- Google Analytics Integration
- Customizable General Sales Report
- Customizable Manufacturer Sales Report
- Customizable Product Sales Report
- Customizable Sales Tax Report
- Report memorization feature
- Automated email feature option for memorized reports
- The ability to export all reports in CSV, XLS, and PDF format
- Hosted in an industry-leading data center facility
- Industry Leading cPanel Hosting Control Panel for full control of your hosting account (Manage Email Settings, view log statistics, Manage files with built-in file manager)
- SPI Firewall
- Intrusion Detection System
- Brute Force Protection System
- Daily Rootkit & Malware scanning
- Server Security Hardening
- PCI Compliance Testing
- McAfee Secure Scanning
- RAID Redundancy
- Self-healing feature for all key server services
- FTP and SFTP access
- Thawte SSL Certificate
- On and off-site backup of your site performed nightly
Our data center features the following features:
- 32,000+ Square Ft. Secure Facility Established in 2005
- Connectivity: Providing the highest quality Internet connectivity and performance is our top priority. Our data center is connected through premium Tier-1 bandwidth providers, ensuring minimal latency and fast connections to all points of the global internet. We are proud to feature direct connectivity with AT&T, Verizon, Sprint, Savvis and Level3. Our aggregate connectivity reaches an astounding 8,500+ networks just a single network away from our uplinks!!!
- Security: Data center access is strictly limited to technical staff. Electronic security systems control data center access and are accompanied by a full compliment of motion detecting security cameras which monitor the entire facility. Our Data Center facility external walls are reinforced poured concrete. It is a fully managed facility, which means there are level 3 technicians on site 24 hours per day, allowing incident response times to be kept to a minimum.
- Power: Our power systems feature extensive fault tolerance and resilience at every layer. Incoming service is routed underground to a dedicated on-site transformer. This system routes to our automatic transfer switch which monitors power quality, and automatically transfers to our emergency generators in the event they are needed. Each facility is also protected by one or more uninterruptible Power Supplies (UPS), featuring redundant battery cabinets and full maintenance bypass cabinets allowing for service and upgrades without interruption of power to our servers. Liebert Precision power distribution units handle final power transformation and distribution to racks, ensuring clean consistent power to data center equipment. There are multiple emergency generators waiting on standby, featuring over 24 hours of autonomous runtime before requiring refueling. Each generator is test run at least once a week to ensure they are ready in the event they are needed. Generator power is activated automatically in the event of a utility failure by the transfer switch. The data center load is maintained by the UPS units with at least 15 minutes of capacity, however this is not necessary as the generator is active and up to speed within 10 seconds of a power failure.
- Cooling: Environmental processing systems include redundant Liebert Precision 22 ton up flow air conditioning units. Temperature and humidity are precisely regulated year round to ensure optimal equipment reliability. Each unit contains independent compressors and cooling loops to further enhance fault tolerance and reliability. Air filtration systems actively remove foreign particulates from circulation and cycle the entire data center air supply in a matter of minutes.
- Antivirus and AntiSpam
- IMAP or POP3 access
- Horde and Squirrelmail Webmail programs
- Domain Keys and SPF configured for all domains for improved deliverability and RFC compliance
- Forwarders
- Auto-Responders
- Free US-based technical support M-F 9AM - 5PM EST
- Support available via Phone (Call-back support), Live Chat, Email and our Online Support Ticket System
- Built in help articles
- Getting started Wizard and Video Tutorials for your cPanel hosting control panel
- Granite Commerce developers are constantly working to improve our solution with enhancements, new features and
new modules
- Updates are released several times per year
- All updates are handled by Granite Commerce engineers and support staff
- Updates are coordinated with the client to minimize any possible service interruptions
[ Back to Top ] |
|
|
|
