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The Future of Residential Dial Up Access
Dave McClure, President, US Internet Industry Association

MODEMBroadband Internet may well prove to be the most quickly-adopted technology in the history of the world. Just four years from now, according to The Strategis Group, broadband connections will surpass dial-up modem access to the Internet. But is this the beginning of the end for dial-up access to the Internet? There are five compelling reasons to think not.

The most stunning technology development of the latter 20th century came about because of a low pressure system that swept across the plains of Canada and down the shore line of Lake Michigan. It dumped snow on the city of Chicago, canceling travel plans, paralyzing the city, and forcing people such as Ward Christensen and Randy Suess to find entertainment indoors for the long and windy weekend.
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Suess had recently purchased one of the first asynchronous modems for the PC made by the Hayes Semiconductor Products Company. A paragraph in the device's simple instruction manual noted that among the other things that could be done with a modem was to set up a message board for a club or organization. They had a club, for computing buffs, and decided to take the manual at its word.

Christensen and Suess went to work, calling modem inventor Dennis Hayes at home when they got stuck with a technical issue. When the weekend was over, Christensen and Suess had created the world's first online Service, the Chicago CBBS. That service launched a hundred thousand bulletin board systems and inspired the creation of CompuServe, AOL, Prodigy, and MSN. It also made possible the launch and success of the commercial Internet.

Christensen would go on to invent the X-modem protocol that made simple file transfers possible. Hayes would set the standard for asynchronous communications for every modem that would follow for the next two decades and would eventually be elected to the Smithsonian Institution's Technology Hall of Fame. The bulletin board systems spawned by the success of the Chicago CBBS would grow rapidly, then die out in 1995—casualties of the explosion of interest in the Internet and the World Wide Web.

Like the online systems and bulletin boards they made possible, dial-up modem connections seem likely to be the next major victims of the growth of the Internet. Studies by the Strategis

Group, Jupiter Research, Excite@Home, and others all reach the same conclusion: By 2005, the majority of Internet users will be connected using a full-time, high-speed broadband connection. That would make broadband, which was virtually unknown just five years ago, one of the most quickly-adopted consumer technologies in the history of mankind—outpacing not only fire and the Gutenberg printing press, but also electricity, the automobile, television, and satellite TV...
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