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SUPPORT
 
Support RepresentativeWelcome to the Granite Support Center! Our support center is designed to assist our customers with account inquiries, problems, questions and project development status info. It is also designed to educate customers in the various Web site maintenance, hosting and development areas. With a wealth of support resources, this center will serve as a valuable resource for most of your technical needs. Please choose from one of the Support Center categories below. To bookmark this page/add to favorites, click here (I.E.) or type ctrl-D (Netscape). (most computers)
 
Public Access
Online Tutorials NEW!
  In an effort to provide our clients with the best possible support for their accounts, we have now set up online flash tutorials with step-by-step walkthroughs of the most common site and user administration tasks.
[Online Tutorials]
Knowledge Base
  Search our directory of articles, resources and FAQs relating to more detailed issues, facts and procedures. Submit support-related questions (for registered accounts only).
[enter knowledge base]
 
Client Access
Online Support Center Forums:
   Trouble Ticket System, Project Management/Status & Account Info
  Check the status of your web project, approve web pages and other media in the development stage, submit comments regarding work in progress and chat online with a Web designer.
[project status login]
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Client Access
 
 
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