Knowledgebase

To manually enter an order in CS-Cart, we recommend the following:

1. First, login to the CS-Cart admin area and go to Customers --> Customers.
2. Search for the customer using their email address or name.
3. If a match is found and the customer already exists, perform the following additional steps: (a) Click on the "more" button for that customer record, then select "Act on behalf of" link. A new window will open, displaying the storefront. (b) You are now logged into the storefront as the customer and can place the order using their account.
4. If NO match is found and the customer does not exist, simply go to the storefront and place the order as a new customer there.

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