The following article desribes how to generate a PCI SAQ and Compliance Report using Trust-Guard's PCI Compliance Services. This article is applicable for clients using our hosting services with Authorize.Net as the payment gateway. This article does not apply for brick-and-mortar stores processing on-site transactions through the same merchant account as their ecommerce website hosted on our servers. The following instructions are provided only as general reference and you should still consult with Trust-Guard for any details pertaining to your business PCI compliance status and report generation through Trust-Guard.
I. Login to the Trust-Guard merchant interface at
https://pci.trust-guard.com/index.php
II. Click on SAQ Forms --> Create new SAQ
- Unless you are processing transactions associated with the the same merchant account from a terminal in your store, you will select SAQ Type A.
III. Complete the Form
1. For the Qualified Security Assessor Company Information, leave this blank.
2. For Part 2.
A. Type of merchant business (check all that apply)
- select Ecommerce (and any others that apply)
B. List facilities and locations included in PCI DSS review
(This refers to the locations in your business where credit cards are processed)
- Liquid Web Datacenter, Lansing, Michigan (where your ecommerce site is hosted)
- If you enter any payments such as phone orders into your ecommerce platform, then you should list the location of the computer(s).
3. Part 2a. Relationships
- Does your company have a relationship with one or more third-party agents (for example, gateways, web-hosting companies, airline booking agents, loyalty program agents, etc.)?
Yes
- Does your company have a relationship with more than one acquirer (merchant bank)?
Typically, this answer will be No.
4. Part 2b. Eligibility to Complete SAQ A
- Check all checkboxes for this section.
5. Part 3. PCI DSS Validation
- Enter Target Date (should be today)
- Select "Compliant: All sections of the PCI SAQ are complete ....."
6. Part 3a. Confirmation of Compliant Status
- Check all checkboxes for this section.
7. Part 3b. Merchant Acknowledgement
- Complete all fields
8. Click Save Progress
IV. Download The SAQ Report
- Click on the SAQ Forms tab, click on the PDF Icon and save the PDF to your computer.
V. Download the Compliance Report
- Click on the Compliance Reports tab. In the Download Report column, click on Executve and save the PDF to your computer.
VI. Send the Reports
Lastly, send these reports to your merchant bank or acquirer that has requested these documents.
You should also retain these reports for your records.
